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Roles

Synqo has three roles: Owner, Manager, and Worker. What you see after login depends on your role.

Owner

The owner has full access to the organization:

  • Dashboard: overview, schedule, employees, locations, analytics, leave requests, timesheets (sihtarica), and settings.
  • Billing and subscription (Settings → Billing).
  • Organization settings, PTO policies, and all configuration.
  • Only the owner can add or remove employees and manage billing.

After login, owners are redirected to the dashboard.

Manager

Managers use the worker app (same as workers) but have an extra "Manage" tab where they can:

  • Manage schedule and approve shift change requests for locations they're assigned to.
  • Approve leave (PTO) requests.
  • View analytics and worker timesheets (sihtarica) for their locations.

They do not see the main admin dashboard, billing, or global organization settings. After login, managers go to /worker (the worker app with the Manage tab).

Worker

Workers use the worker app to:

  • View their shifts.
  • Check in / check out (e.g. via QR code at the location).
  • Request time off (PTO) and see balances.
  • View their timesheet (sihtarica) and attendance.

They do not have access to the dashboard or the Manage tab. After login, workers are redirected to /worker.

Who sees the dashboard vs. worker app

  • Dashboard (admin): only Owner.
  • Worker app (shifts, check-in, PTO, timesheet): Worker and Manager. Managers additionally see the "Manage" tab.

Next: Onboarding workers explains how to add and invite employees.