Onboarding workers

As an owner, you add employees from the dashboard. New workers are invited by email and receive a link to set their password and start using the worker app. Here's the flow.

Add an employee from the dashboard

Go to Dashboard → Employees → Add (or "New employee"). You'll need to enter:

• Email (required)
• Full name (required)
• Optional: employee number, phone, contract end date
• Role: Worker or Manager

Plan limits apply: on the Free plan you can have up to 3 workers (managers count as workers). If you're at the limit, you'll need to upgrade to add more.

Invite by email

When you add a new employee (someone who isn't already in the system), Synqo creates a pending account and sends an invite email with a magic link. The link expires in 24 hours. The worker clicks the link, which opens the app and signs them in. They are then required to change their password (must-change-password flow). There is no temporary password shown in the UI—access is via the invite link only.

First-time password change

After the worker clicks the invite link, they land on the Change password page. They set a new password that only they know. Once saved, they're redirected to the worker app (shifts, check-in, PTO, etc.). This ensures they don't share a default password with anyone.

Single-session rule for workers

For security, workers and managers can be logged in on only one device at a time. If they log in on another device (or another browser), the previous session is no longer valid and they'll see a message that the account is already active elsewhere. They must log out from the other device before signing in again. Owners are not restricted this way.

Next: Quick start for a short checklist to go from signup to first check-in.